Returns & Refunds
All sales are final.
We occasionally offer exchanges or refunds on a case-by-case basis.
Email us at contact@kenza.stagingsea.com or Call us at 1-646-249-7769
If your products arrive broken or damaged during shipping, please take pictures to prove the damage and email them to us at
After our evaluation, we will make our decision to replace your purchase.
For our sealed products, a full refund will be issued when you ship back (within 21 days of your notification) items untouched and sealed. No refund for opened products.
Please ship them back to:
KENZA International Beauty
4628 Vernon Bld Suite 403
Long Island City, NY 11101
Feel free to contact us at Email us at contact@kenza.stagingsea.com or call us at 1-646-249-7769