All sales are final.

We occasionally offer exchanges or refunds on a case-by-case basis.

Email us at contact@kenza.international-beauty.com   or Call us at 1-646-249-7769

If your products arrive broken or damaged during shipping, please take pictures to prove the damage and email them to us at

 contact@kenza.international-beauty.com

After our evaluation, we will make our decision to replace your purchase.

For our sealed products, a full refund will be issued when you ship back (within 21 days of your notification) items untouched and sealed. No refund for opened products.

Please ship them back to:

KENZA International Beauty
4628 Vernon Bld Suite 403
Long Island City, NY 11101

Feel free to contact us at Email us at  contact@kenza.international-beauty.com or call us at 1-646-249-7769