Returns – Exchanges – Refunds

All sales are final for our facial oils, body oils, and essential oils.

We occasionally offer exchanges or refunds on a case by case basis.

Email us at   or Call us at 1-646-249-7769


If your products arrive broken or damaged during shipping please take pictures to prove the damages and email them to us at

After our evaluation we will make our decision to replace your purchase.


For our sealed products a full refund will be issued when you ship back the item untouched and sealed.

Please ship them back to:

KENZA International Beauty

4628 Vernon Bld Suite 403

Long Island City, NY 11101


Feel free to contact us at Email us at  or call us at 1-646-249-7769