Terms & Conditions

Please read these terms of use (“Terms of Use”) carefully before using the services of this site (the “Site”).

THESE TERMS AND CONDITIONS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THIS SITE AND THE RELATED SERVICES, FEATURES, CONTENT, APPS, WIDGETS OFFERED, OR ANY PURCHASES YOU MAKE VIA THE SITE.

All users of this site agree that access to and use of this site is subject to the following terms and conditions, Legal Notices, Privacy Policy, and all disclaimers and terms and conditions that appear elsewhere on this website, and other applicable law. We have indicated which portions of these Terms and Conditions we believe might be void, inapplicable, or unenforceable in the state of New Jersey.

KENZA International Beauty, LLC (“KENZA International Beauty, LLC” or “We”) reserves the right to make changes, update, and/or modify anything on this website, the Terms & Conditions, Privacy Policy, and Legal Notices at any time without prior notice. By using (e.g. visiting or shopping on) this website, you acknowledge that you understand and agree to be bound to the following Terms & Conditions.

Tampering with this site, misrepresenting the identity of a user, or conducting fraudulent activities with this site is NOT allowed. If you do not agree to these terms and conditions, please do not use this website.

Copyright

All Website design, text, graphics, logos, button icons, images, video or audio clips, page headers, the selection and arrangement thereof, are the exclusive property of KENZA International Beauty, LLC and may not be used in connection with any product or service that is not offered by KENZA International Beauty, LLC in any manner. All other trademarks, product names, and company names or logos, if any, cited herein are the property of their respective owners.

The compilation (meaning the collection, arrangement, and assembly) of all content on this Website is the exclusive property of KENZA International Beauty, LLC, and protected by the U.S. and international copyright laws. All software used on this site is the property of KENZA  International Beauty LLC or its software suppliers and is protected by the U.S. and international copyright laws.

The collective work includes works that are licensed to KENZA International Beauty, LLC.

Copyright 2024, KENZA International Beauty LLC, ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with KENZA International Beauty, LLC, or purchasing KENZA International Beauty, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with KENZA International Beauty, LLC, or to purchase KENZA International Beauty, LLC products.

Any other use of materials on this Website – including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display, or performance – without the prior written permission of KENZA International Beauty, LLC is strictly prohibited.

All material and information presented by Kenza International Beauty, LLC is intended to be used for educational or informational purposes only.

Trademarks

All trademarks, service marks, and trade names of KENZA International Beauty, LLC used in the site are trademarks or registered trademarks of KENZA International Beauty, LLC.

Third-Party Content, Websites, and Links

This Site may provide content of third parties, including without limitation, commentaries, customer blogs, and links to third-party sites (“Third Party Content”) as a service to those interested in this information. However, KENZA International Beauty, LLC does not monitor, approve, or have any control over any Third Party Content. Also, we do not guarantee, endorse, or adopt the accuracy or completeness of any Third Party Content.

KENZA International Beauty, LLC is not responsible for updating or reviewing Third Party Content. KENZA International Beauty, LLC has no control over these linked sites, all of which have separate privacy and data collection practices independent of KENZA International Beauty, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. If you choose to access Third Party Content, you do so at your own risk.

The Third Party Content is, in each case, the copyrighted work of the creator/licensor, and may be subject to terms of use and/or privacy policies of such third parties. Please contact the appropriate third party for further information regarding such terms.

KENZA INTERNATIONAL BEAUTY, LLC DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO CONTENT PROVIDED BY THIRD PARTIES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. KENZA International Beauty, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

KENZA International Beauty, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site, or the server that makes the site available, are free of viruses or other harmful components. KENZA International Beauty, LLC does not make any warrantees or representations regarding the use of the materials on this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise.

To the fullest extent permitted by law, we will not be liable for any damages of any kind arising from the use or inability to use this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. This limitation may be void, inapplicable, or unenforceable in the state of New Jersey.

If you are dissatisfied with this website, the content of this website, or do not agree to the terms and conditions of this website, please discontinue using this website.

Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless KENZA International Beauty, LLC, its officers, directors, employees, agents, or other partners, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, claims, demands, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. This indemnification may be void, inapplicable, or unenforceable in the state of New Jersey.

Limitation of Liability

KENZA International Beauty, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if KENZA International Beauty, LLC has been advised of the possibility of such damages.

Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limitation may be void, inapplicable, or unenforceable in the state of New Jersey.

While we will strive to be accurate and complete regarding the content (information) on this website, to the extent permitted by applicable law and despite our best efforts, we do not warrant that the contents, colors, and product images on our website will be error-free. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals.

The statements and products are not intended to diagnose, treat, cure, or prevent any condition or disease. KENZA International Beauty, LLC does not give or intend to give any answers to medical-related questions and this Web site is not intended for use as a medical resource.

IF YOU ARE IN NEED OF MEDICAL ATTENTION CALL YOUR PHYSICIAN IMMEDIATELY.

Personal Use of Products

The products purchased on our website (retail section) are for personal, non-commercial purposes only. Products and samples of products are not to be resold.

Product Information, and Availability, and Order Cancellation

All prices displayed on this Website are quoted in U.S. Dollars and are valid and effective only in the U.S. Price and availability information is subject to change without notice. All of the products purchased from this Website should only be used by the manufacturer’s instructions, precautions, and guidelines. If any minor uses any goods or product from KENZA International Beauty, LLC it should be only after the legal or parental guardian has discussed the product with the minor’s doctor.

The availability of the products and services described on the Site, and the descriptions of such products and services, may vary based on location and timing.

We reserve the right to cancel any order at any time. Full refunds will be provided for any canceled orders.

Fraud Protection

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Term; Termination

These terms and conditions apply to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by KENZA International Beauty, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Warranty Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.

Contests or promotions

This Site may, from time to time, contain contests or promotions that offer prizes or that require you to submit material or information about yourself. Each contest has its own rules, which you must read and agree to before you may enter.

Notices

KENZA International Beauty LLC may deliver notice to you using e-mail, a general notice on the site, or by other methods to the addresses you have provided to KENZA International Beauty, LLC.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a KENZA International Beauty, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You acknowledge that KENZA International Beauty, LLC expressly prohibits and you agree not to use any robot, spider, or other program or device to retrieve or index any portion of the Site.

Participation Disclaimer

KENZA International Beauty, LLC does not and cannot review all communications and material posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, KENZA International Beauty, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, KENZA International Beauty, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark, or other intellectual property rights of another; or (d) offensive or otherwise unacceptable to KENZA International Beauty, LLC in its sole discretion.

Comments, Feedback, and Other Submissions

KENZA International Beauty, LLC welcomes your comments and feedback regarding this Website, its products, and services. Any information, materials, suggestions, ideas, or comments sent to us will not be treated as confidential, proprietary, or trade secret information and, by submitting such information, you are granting KENZA International Beauty, LLC an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute such information for any purpose whatsoever. Unless required by law, we will not use your name in connection with any such information, materials, suggestions, ideas, or comments without your prior written consent.

Eligibility

You represent and warrant that you (a) are above the legal age of majority in your jurisdiction of residence, (b) have not previously been suspended or removed from the Site, (c) do not have more than one (1) account at any given time for the Site; (d) you will only provide us with true, accurate, current and complete information if you register for an account and/or Orders (defined below). If we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to the Site or Services (or any portion thereof) and (d) that you have full power and authority to enter into the Terms and Conditions and in doing so will not violate any other agreement to which you are a party.

Your Account

When you set up an Account, you are required to provide your name and email address and select a password (collectively, your “Account Information”), which you may not transfer to or share with any third parties. If someone accesses our Site or Services using your Account Information, we will rely on that Account Information and will assume that it is you or your representative who is accessing the Site and Services. Without limiting any rights which we may otherwise have, we reserve the right to take any action, as it deems necessary or reasonable, to ensure the security of the Site and your Account, including without limitation, terminating your Account, changing your password, or requesting additional information to authorize transactions on your Account. You agree to be responsible for any act or omission of any users that access the Site or Services under your Account Information that, if undertaken by you, would be deemed a violation of these Terms of Use. Any changes made to an account before the termination by KENZA International Beauty, LLC will remain the responsibility of the account holder after termination.

In no event will we be held liable to you for any liabilities or damages resulting from or arising out of (i) any action or inaction by us under this provision, (ii) any compromise of the confidentiality of your Account or password, and (iii) any unauthorized access to your Account or use of your password. You may not use anyone else’s Account at any time, without the permission of the Account holder. Please notify us immediately if you become aware that your Account Information is being used without authorization. You agree not to register for more than one Account, register for an Account on behalf of an individual other than yourself without such an individual’s authorization, or register for an Account on behalf of any group or entity. Individuals who register an account on our website will have an email address, username, and password.

You are solely responsible for any use of your Account Information and all Orders and activities that occur under or in connection with the Account. It is your responsibility to keep your account, username, and password both confidential and to keep such information current, truthful, accurate, and complete. It is your responsibility to restrict access to your computer. You are responsible for all activities occurring under your account, username, and password. If you believe there has been unauthorized use of your account, username, and password, please contact us as soon as possible to alert us.

Security

We take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. The security of your Personal Information is important to us. We maintain physical, electronic, and procedural safeguards to secure your personal information. However, there is some risk in transmitting information electronically and no data transmission over the Internet can be guaranteed to be 100% secure.

Therefore, we cannot guarantee the security of our databases, nor can be guarantee that the information you supply won’t be intercepted while being transmitted to us over the Internet.

You also understand that the technical processing and transmission of the Site may involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. We assume no responsibility for the deletion or failure to store postings or other information submitted by you or other users of the Site.

By supplying us with information, you acknowledge these risks and signify that you have voluntarily chosen to provide the information despite the inherent risks involved.

Privacy policy

Your use of the Site is also governed by the Privacy Policy that is available at:

https://kenza-international-beauty.com/terms-conditions/privacy-policy

Please reach out to us at privacy@kenza-international-beauty.com to answer any questions you may have about our Privacy Policy.

Shipping and shipping  fees

All orders placed on this Website are subject to product availability and will be shipped according to KENZA International Beauty, LLC shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 30 days from receipt of the shipping confirmation email.

We process orders Monday through Friday (10:00 AM – 5:00 PM Eastern Time) in the order they are received, following credit approval. Please allow 24-48 hours for processing during business days. We strive to have your package ready for shipment within 3 business days. Holiday volumes may add three business days. All local (US) orders are shipped USPS, UPS, or DHL (international)  and are subject to the carrier’s terms and conditions. Once a shipment is released to the carrier, we are no longer liable in case of loss or theft. In the unlikely event that the product is damaged during carriage, please contact us. Please check the carrier’s website for additional information on shipping, including special schedules due to holidays.

To check the status of your order, please use the tracking number included in your shipping confirmation email.

If you have questions, please email us at contact@Kenza-international-beauty.com

We strongly encourage you to contact us via email. It allows for a prompt response and a record of our correspondence.

Wholesale & Private White Label

Our wholesale and Private While Label products are reserved for businesses only. Therefore, you must provide your tax I.D. number via email before making your purchase. Otherwise, you will be charged the retail price for the selected items.

If you are not a business and/or do not provide your tax I.D. number, and still place an order in our wholesale section, a 10% processing fee will be deducted from your refund (if you are entitled to a refund).

Returns – Exchanges – Refunds

All sales are final for our facial oils, body oils, and essential oils.

We occasionally offer exchanges or refunds on a case-by-case basis.

Email us at contact@kenza-international-beauty.com   or call us at 1-646-249-7769

 

If your products arrive broken or damaged during shipping please take pictures to prove the damages and email them to us at

contact@kenza-international-beauty.com

After our evaluation, we will make our decision to replace your purchase.

 

For our sealed products, a full refund will be issued when you ship back the item untouched and sealed.

Please ship them back to:

KENZA International Beauty

4628 Vernon Blvd Suite 403

Long Island City, NY 11101

 

Feel free to contact at Email us at contact@kenza-international-beauty.com  or call us at 1-646-249-7769

Sales Tax

We are required by law to collect sales tax on orders being shipped to the state of New York.

Payment Options

We accept payment with the following credit cards: American Express, Discover, Master Card, and Visa. The billing name and billing address must match the credit card used for purchases (payment).

Governing Law; General Information

We control and operate the Site from our offices in the State of New York, United States of America. While we invite visitors from all parts of the world to visit the Site, visitors acknowledge that the Site, and all activities available on and through the Site, are governed by the laws of the United States of America and the laws of the State of New York without regard to choice of law provisions/statute, and not by the 1980 U.N. Convention on contracts for the international sale of goods.

You agree that any claim or cause of action arising out of, or relating in any way to this site and/or these terms and conditions shall be determined by a New York court of competent jurisdiction as prescribed by New York State Education Law, Section 653(4). Please note that your use of the Site may be subject to other local, state, national, and international laws.

You expressly agree that exclusive jurisdiction for any claim or dispute with us (or any of our affiliates) or relating in any way to your use of the Site (including but not limited to the purchase of KENZA International Beauty, LLC products) resides in the state or federal courts located in the County of Queens, State of New York, in connection with any such dispute and including any claim involving us or our affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

Any cause of action or claim you may have concerning the site (including but not limited to the purchase of KENZA International Beauty, LLC products) must be commenced within one (1) year after the claim or cause of action arises.

KENZA International Beauty, LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. KENZA International Beauty, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

We do not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access the Site from other locations do so on their initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

KENZA International Beauty, LLC makes no representation that this Privacy Policy and such practices comply with the laws of any other country. Visitors who use the Site and reside outside the United States do so on their initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site, you consent to the transfer and use of your information outside of your country. Your use of this Website is governed by the legal notices and disclaimers located on this website and is subject at all times to all such legal notices and disclaimers. Furthermore, your use and access to the Website constitute your agreement to be bound by the provisions contained in the Terms of Use and in our Privacy Policy.

A printed version of the Terms and Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relate to the Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

These Terms and Conditions are the entire agreement between you and us concerning the Site and any User Content, and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and us concerning those matters. If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms and Conditions, and neither party has any authority of any kind to bind the other in any respect.

Our Address

KENZA INTERNATIONAL BEAUTY, LLC   46-28 Vernon Boulevard – Suite 403,   New York, NY 11101

These Terms and Conditions were last updated in January 2024.